Who is Serious Poulp?
Serious Poulp (and its US subsidiary Serious Poulp Inc) is a board games publisher, which mainly distributes its games through online sales (whether through crowdfunding campaigns or its own online store)
This page sets out Serious Poulp's privacy policy so that you can find out what personal data is collected and how it is used.
How does Serious Poulp collect data about me?
- when you browse the seriouspoulp.com site (IP address, Browser used, Last page visited)
- when you create and use an account on seriouspoulp.com (email and username)
- when you buy Serious Poulp products via the online shop or a partner site (delivery information)
- when you contact Serious Poulp by email for help
How can I make choices about data collection?
You are free to visit seriouspoulp.com without logging in. You can also configure your browser to disable cookies when you visit the website.
You can unsubscribe from Google Analytics using a browser extension (https://tools.google.com/dlpage/gaoptout).
The seriouspoulp.com site does not answer the Do Not Track HTTP header (https://en.wikipedia.org/wiki/Do_Not_Track).
Where does Serious Poulp store data about me?
Serious Poulp stores account data, website usage data and commercial transaction data on servers located in France and the United States.
Our partners can store their data on servers all around the world, you can find below the privacy policy for each of them.
Does Serious Poulp comply with the general EU data protection regulations?
Serious Poulp respects the right to privacy under Regulation (EU) 2016/679, the European Union's General Data Protection Regulation (GDPR). All the information that the GDPR requests to be detailed can be found on this page.
Where can I view, modify and delete data about myself?
You can view and modify your account information at any time by visiting your account page on seriouspoulp.com.
You can delete your account on seriouspoulp.com, or your registration to Serious Poulp commercial emails at any time. However, all data related to your orders or transactions are kept for a legal period of time and cannot be deleted.
Does Serious Poulp share data about me with other people?
Serious Poulp does not sell or give any information about you to other companies or services.
However, Serious Poulp uses the services of other companies. The companies providing these services may collect data about you on their own, for their own purposes. Some of these services can be used to collect information about your online activities on different websites.
In addition, Serious Poulp is required to share certain personal information necessary for the delivery of your orders with its logistics partners. This informations are always limited to that which is useful for the delivery of orders.
How can I contact Serious Poulp about privacy?
You can send your questions, complaints and requests regarding privacy to privacy@seriouspoulp.com.
For complaints under the GDPR in general, EU users can lodge a complaint with their local data protection supervisory authorities.
How can I be notified of changes?
This version of Serious Poulp's questions and answers on data privacy is valid from 25 May 2018.
Serious Poulp will publish the next versions on https://seriouspoulp.com/privacy. In the meantime, Serious Poulp can update its contact information and list of service providers without announcing any changes. Please visit https://seriouspoulp.com/privacy for the latest information at all times.
------- Third party companies with whom Serious Poulp shares data --------
Crowdfunding platforms
Serious Poulp uses the following platforms for its crowdfunding campaigns, as well as for the management of the content of rewards:
Service |
Privacy Policy |
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Kickstarter |
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CrowdOx |
Payment platforms
Serious Poulp uses the following payment platforms for transactions with its customers:
Service |
Privacy Policy |
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Stripe |
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PayPal |
Other services
Serious Poulp uses various other services to improve its website or to communicate with its customers:
Service |
Privacy Policy |
Description |
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Google Analytics |
Tool to obtain statistics about our website usage. |
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Mailchimp |
https://mailchimp.com/en/legal/privacy/ |
Solution for sending orders tracking or marketing emails. |
Freshdesk |
Helpdesk to manage clients support tickets |